Punchh Platform Scheduled Minor Release - No Downtime

Scheduled Maintenance Report for Punchh DQ

Completed

The scheduled maintenance has been completed.

Posted Jan 28, 2026 - 01:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 28, 2026 - 00:00 PST

Scheduled

We're rolling out a release to improve your experience by addressing ongoing issues and fixing bugs affecting some customers. This release is a part of our ongoing commitment to providing you with the best possible service. For detailed information on the release, please refer to the https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-27-January-2026-Deployment

Scheduled Release Details:

Date: 28th January
Time: 00:00 PST
Expected Duration: 1 hour.
Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.

Posted Jan 26, 2026 - 07:09 PST

This scheduled maintenance affected: Web Components (Punchh API, Authentication API, Management Dashboard, POS API, Webhook API, POS DataSink API, Punchh POS Control Center), Background Processes (Campaigns, Data Exports, Event Webhooks, Segments, Internal Data Sync, Data Pipelines), and Partners (AWS, Cloudflare, Databricks, Cloudinary, Tableau, Sendgrid, Mandrill, Twilio, Confluent Cloud).