All Systems Operational

About This Site

Status Page for PunchhDQ

Uptime over the past 90 days. View historical uptime.
Web Components Operational
Punchh API Operational
Authentication API Operational
Management Dashboard Operational
POS API Operational
Webhook API Operational
POS DataSink API Operational
Punchh POS Control Center Operational
Background Processes Operational
Campaigns Operational
Data Exports Operational
Event Webhooks Operational
Segments Operational
Internal Data Sync Operational
Data Pipelines Operational
Partners Operational
AWS Operational
Cloudflare Operational
Databricks Operational
Cloudinary Operational
Tableau Operational
Sendgrid Operational
Mandrill Operational
Twilio Operational
Confluent Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
DairyQueen-API
Fetching
DairyQueen-Dashboard
Fetching
DairyQueen Auth
Fetching
DairyQueen POS
Fetching
DairyQueen
Fetching
DairyQueen Dashboard
Fetching

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Punchh Platform Scheduled Minor Release - No Downtime
Completed - The scheduled maintenance has been completed.
Sep 9, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 PDT
Scheduled - We're rolling out a release to improve your experience by addressing ongoing issues and fixing bugs affecting some customers. This release is a part of our ongoing commitment to providing you with the best possible service. For detailed information on the release, please refer to the https://product-docs.partech.com/docs/punchh/files/release-notes/Punchh-Platform-Release-Notes-08-September-2026-Deployment

Scheduled Release Details:

Date: 9th September
Time: 00:00 PDT
Expected Duration: 1 hour.
Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

If you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Sep 7, 18:09 PDT

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

3rd Party Vendor Outage - Business/Admin Emails
Resolved - This incident has been resolved.
Sep 2, 06:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 1, 14:00 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 1, 14:00 PDT
Investigating - Due to a 3rd party vendor outage, functionality related to Business and Admin emails (such as Data Exports) are failing to complete successfully. No observed impact to customer email delivery.
Business and Admin Emails Failing to send:
- Functionality related to Business and Admin emails, such as Data Exports
- No impact to customer email delivery
Sep 1, 08:47 PDT

Sep 1, 2026

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage