We will be performing scheduled maintenance as part of our ongoing efforts to improve platform performance, security, and reliability. This work includes applying security updates, enhancing system performance, and rolling out improvements to support better scalability and feature stability.
Customer Impact:
Some features may experience intermittent downtime or brief periods of reduced availability. The overall impact is expected to be minimal, and core services should remain largely accessible.
We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
Posted May 11, 2026 - 03:38 PDT
This scheduled maintenance affects: Web Components (Punchh API, Authentication API, Management Dashboard, POS API, Webhook API, POS DataSink API, Punchh POS Control Center) and Background Processes (Campaigns, Data Exports, Event Webhooks, Segments, Internal Data Sync, Data Pipelines).