Punchh Platform Hotfix Release - No Downtime

Scheduled Maintenance Report for Punchh DQ

Completed

The scheduled maintenance has been completed.

Posted Jul 06, 2026 - 04:10 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 06, 2026 - 03:10 PDT

Scheduled

We are writing to inform you about an Emergency Hotfix release. In this hotfix, we will address an ongoing issue affecting some of our customers.

Hotfix Deployment Schedule:

Date: 06 July 2026
Time: 3:10 PDT
Expected Duration: 1 Hour

Customer Impact:

Rest assured, our platform will remain fully operational, and you should not experience any interruptions in services.

We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.

Posted Jul 06, 2026 - 02:59 PDT

This scheduled maintenance affected: Web Components (Punchh API, Authentication API, Management Dashboard, POS API, Webhook API, POS DataSink API, Punchh POS Control Center) and Background Processes (Campaigns, Data Exports, Event Webhooks, Segments, Internal Data Sync, Data Pipelines).