Dashboard stats may not have refreshed during this window. Campaigns and segments were temporarily impacted but are now processing normally. No guest-facing loyalty features (checkins, redemptions, points earning) were affected.
Posted Jun 25, 2026 - 13:29 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 25, 2026 - 13:12 PDT
Investigating
We regret to inform you that our platform is currently experiencing an outage. Our technical teams are actively working to resolve the issue as quickly as possible. Customer Impact: • Inability to access the platform • Disruption in service functionalities • Potential delays in data processing and reporting
We understand the inconvenience this causes and appreciate your patience as we work to restore full service. We will provide regular updates on our progress.
Thank you for your understanding and continued support.