Punchh DQ
All Systems Operational

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Status Page for PunchhDQ

Uptime over the past 90 days. View historical uptime.
AWS Operational
AWS rds-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS ec2-us-west-2 Operational
AWS s3-us-standard Operational
AWS rds-eu-west-2 Operational
AWS route53 Operational
DairyQueen Operational
90 days ago
100.0 % uptime
Today
DairyQueen Auth Operational
90 days ago
100.0 % uptime
Today
DairyQueen Dashboard Operational
90 days ago
100.0 % uptime
Today
DairyQueen POS Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Database Maintenance - Downtime Expected Jul 3, 2024 01:00-04:00 PDT
We will be performing scheduled database maintenance to upgrade our infrastructure for improved performance and sustainability. This maintenance is a part of our ongoing commitment to reducing our carbon footprint by adopting greener technologies. During this time, there will be a brief period of downtime.

Maintenance Details:
Date: July 3, 2024
Time: 0100 HRS PDT
Duration: 3 hours

Impact on Services:
Our services will be unavailable for the duration of the maintenance window. We appreciate your understanding and patience as we work towards a more sustainable future.

If you have any questions or concerns regarding this maintenance, please do not hesitate to reach out to our technical support team.

Thank you for your cooperation and continued support.
Posted on Jun 28, 2024 - 06:07 PDT
System Metrics Month Week Day
DairyQueen Auth
Fetching
DairyQueen POS
Fetching
DairyQueen
Fetching
DairyQueen Dashboard
Fetching
Past Incidents
Jun 29, 2024

No incidents reported today.

Jun 28, 2024

No incidents reported.

Jun 27, 2024

No incidents reported.

Jun 26, 2024
Punchh Platform Scheduled Release - No Downtime
Completed - The scheduled maintenance has been completed.
Jun 26, 00:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 23:30 PDT
Scheduled - We are pleased to inform you that we have scheduled a new release for our platform. This update is part of our commitment to continually enhance our services and ensure you have the best experience possible.

Scheduled Release Details:

Date: 25th June 23:30Hrs PDT
Time: 25th June 00:30Hrs PDT
Expected Duration: 1 Hour
Please note that no downtime is expected during this release. Our platform will remain fully operational, and you should not experience any interruptions in service.

This update will include several performance improvements and new features that we are excited to bring to your attention. Detailed release notes will be available in https://support.punchh.com/s/article/Punchh-Platform-Release-Notes-25-June-2024-Deployment.

Should you have any questions or require further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Jun 25, 01:06 PDT
Jun 25, 2024
Jun 24, 2024

No incidents reported.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024
Infrastructure Update - No Downtime Expected
Completed - We are pleased to inform you that the maintenance has been completed ahead of schedule. System is fully operational and functional.
Jun 20, 02:57 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 01:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 17, 05:36 PDT
Scheduled - We are writing to inform you about scheduled maintenance as part of our ongoing efforts to upgrade platform versions & enhance security.

Maintenance Details:

Date: June 20, 2024
Time: 0100 PDT
Expected Duration: 3 hours

Rest assured, This maintenance will not require any system reboots, and there will be minimal to no impact on our services. We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.
Jun 15, 10:19 PDT
Jun 19, 2024
Reporting server maintenance
Completed - The scheduled maintenance has been completed.
Jun 19, 01:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 00:00 PDT
Scheduled - We would like to inform you of an upcoming scheduled maintenance for our reporting server, during which all reports and dashboards will be temporarily unavailable. This maintenance is essential to ensure continued performance and reliability of our services. We apologize for any inconvenience this may cause and appreciate your understanding and patience. If you have any questions or need further assistance, please contact our support team
Jun 17, 04:00 PDT
Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

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